Experts in Secure Solutions for Your Home, Business & Vehicle
At San Jose Locksmith, we safeguard the security of individuals and businesses in the greater San Jose area. Since our inception, we've provided comprehensive locksmith services, responding swiftly to emergencies and prioritizing customer satisfaction.
Unmatched Expertise
Our team of highly skilled and certified technicians boasts extensive experience in both residential and commercial locksmith services. We tackle every situation with meticulous attention and deliver reliable solutions that address your unique security needs.
24/7 Availability
Emergencies happen anytime, anywhere. That's why we're available 24/7, offering prompt response times and efficient solutions regardless of the time or day.
Client-Centric Approach
We prioritize open communication and transparency. We take the time to understand your concerns, offer detailed explanations of our process, and provide cost estimates upfront.
Comprehensive Services
We offer a comprehensive array of services encompassing:
Residential Services
- Emergency lockout assistance
- Key replacement and re-keying
- Lock installation, repair, and upgrade
- Security system consultation and installation
- Safe and vault services
Commercial Services
- Access control systems
- Key management solutions
- Security assessments and audits
- Commercial lock repair and installation
Automotive Services
- Key extraction from locked vehicles
- Ignition repairs and replacements
- Remote programming and lock repairs
Products and Solutions
Beyond emergency response, we also offer a wide range of security products and solutions, including:
- High-quality locks from trusted brands
- Wireless security cameras
- IP camera systems
- Deadbolt locks
- Keypad locks
- Magnetic door locks
- Cabinet locks
- Safe locks
Unsatisfactory Experience
Both reviewers, Scout T. and Kritaa G., had extremely negative experiences with the company they dealt with. They both left one-star reviews to warn others about the poor service they received.
Poor Communication
The company's communication was a major issue for both reviewers. Scout T.'s technician did not arrive on time and charged her an excessive amount for a simple mailbox lock repair. Kritaa G. experienced delays in the technician's arrival, and the company quoted a lower price than what they ultimately charged.
Overcharging
Scout T. was shocked to pay $140 for a simple mailbox lock repair, despite being quoted $40. Kritaa G. was also overcharged by 10 times the quoted price. This lack of transparency and unwillingness to provide accurate estimates left both reviewers feeling ripped off.
Unreliable Service
Both reviewers expressed frustration with the company's unreliability. Scout T. mentioned that the company was unresponsive when she tried to contact them to resolve the issue. Kritaa G. also stated that the technician would not be on time, which added to their overall dissatisfaction.
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