At West Coast Locksmith, we are proud to be your 24/7 locksmith expert in the Los Angeles, CA region, as well as surrounding areas. Our team of licensed and insured locksmiths is dedicated to providing fast, friendly, and professional service to meet all your locksmith needs. Whether you're a homeowner, business owner, or auto enthusiast, we have the expertise and skills to tackle any lock-related issue you may have.
Our Services
We offer a wide range of services to ensure your safety and security. From residential lockouts to commercial key duplication, we've got you covered. Our services include:
- Lockout Service: If you've locked yourself out of your car, home, or business, we can help you regain access quickly and safely.
- Lock Changing: We can change your existing locks with new ones to improve your property's security and accessibility.
- Lock Rekeying: If you've lost your keys or need to rekey your existing locks, we can do that too.
- Safe Locksmith: Whether you need to repair, unlock, or duplicate safe keys, we're here to help.
- Lock Installation: We install new locks, including smart locks, keypad locks, and more.
- Lock Repair: Our technicians can fix broken or damaged locks to get you back on track.
- Access Control: We design and install access control systems to improve your property's security.
What Sets Us Apart
At West Coast Locksmith, we pride ourselves on our:
- Fast Response: We respond to calls within 20 minutes, 24/7.
- Professional Expertise: Our licensed and insured technicians have years of experience in the industry.
- Friendly Service: Our team is dedicated to providing excellent customer service and communication.
- Competitive Pricing: We offer fair and affordable pricing for all our services.
Our Credentials
We're proud to be a reputable and accredited locksmith in the Los Angeles area. We've earned the following credentials:
- A+ BBB Member
- CA Dept. of Consumer Affairs Licensed and Insured Locksmith
- ALOA Member
- 1-800-Unlocks Verified Locksmith
- Fair Trade Locksmiths Verified
- SAVTA Member
Why Choose Us
At West Coast Locksmith, we're committed to providing exceptional service, expertise, and customer satisfaction. With our fast response time, professional expertise, and friendly service, we're the perfect choice for all your locksmith needs. Contact us today to learn more about our services and schedule an appointment.
Unreliable and Overpriced Locksmith Services
The reviews for this locksmith company are overwhelmingly negative, with several customers complaining about false advertising, price gouging, and unethical business practices.
Overcharging and Unethical Practices
Several customers report being charged exorbitant prices for simple lock-opening services, with some being quoted prices that are several times higher than expected. One customer was charged $750 for a 45-minute service, while another was quoted $1,500 for a job that was ultimately completed within an hour.
The company's representatives are accused of being dishonest about the costs of services, with some even trying to pressure customers into writing false online reviews.
Poor Customer Service
Additionally, some customers report poor customer service, including unresponsiveness, lack of professionalism, and even attempts to intimidate or manipulate customers.
False Advertising
The company's advertising, particularly their claim of 20-minute response times, is also called into question. Several customers report longer wait times, and one customer was told that the company could not quote over the phone because they "don't know the difficulty of opening a door" - a suspicious claim.
Inconsistent and Unreliable Service
The quality of service also seems to be inconsistent, with some customers reporting satisfactory experiences while others encounter technicians who are incompetent, unprofessional, or even dishonest.
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