Unlocking Your World, One Lock at a Time
About Super Locksmith
Super Locksmith proudly serves residential, commercial, and automotive clients throughout Norcross, Georgia. With a team of certified and experienced locksmiths, we provide reliable and efficient solutions to all your lock and security needs.
Our Mission
Our mission is to provide fast, efficient, and trustworthy locksmith services to our valued customers. We understand the urgency of such situations and strive to arrive promptly and deliver exceptional customer service every time.
Our Services
We offer a comprehensive range of services to meet your unique needs:
**Residential Locksmith
- House lockout assistance
- New lock installation
- Lock repair and rekeying
- Security assessments and consultations
**Commercial Locksmith
- Office lock installation and repair
- Master key systems
- Security audits and consultations
- Emergency lockout response
**Automotive Locksmith
- Car lockout assistance
- Key fob programming and repair
- Ignition repair and replacement
- Key extraction services
Beyond the Keys
Beyond simply unlocking doors, we take pride in offering:
- Prompt response times: We understand the importance of swift service and are committed to reaching you quickly in emergency situations.
- Expert technicians: Our locksmiths are certified and experienced, ensuring proficiency in all aspects of lock and security services.
- Transparent pricing: We provide upfront and affordable pricing so you can make an informed decision.
- Customer-centric approach: We prioritize your needs and will take the time to understand your unique situation and offer tailored solutions.
Our Community Involvement
Super Locksmith is deeply connected to the Norcross community. We actively support local businesses and engage in community events. We believe in building lasting relationships with our customers and being a trusted partner in their security needs.
Negative Experience
The majority of the reviews share similar concerns about the company's punctuality, communication, and professionalism. Author Celine Mansour was left waiting for over an hour after calling for emergency assistance, only to have the locksmith fail to show up. Maria Becerra's experience was also marred by a rude locksmith, Brian Shim, who overcharged and performed the job poorly. S. Sew had a series of unprofessional interactions with the company, including being charged exorbitantly for a new key and having the locksmith damage their car's door and ignition switch.
Positive Experience
On the other hand, several reviews praised the company's prompt service, professionalism, and competitive pricing. Authors Veronica Bohorquez, Shelby Lewis, Curtis Good, Albenis Hernandez, Kenneth Smith, Bruce Lee, Selby Burt, Watesha Wallace, and Miriam Knee all had excellent experiences with various locksmiths from the company, including Diego, Benjamin, Jacob, Aaron, and Manni. These positive reviews highlight the company's ability to provide timely and efficient assistance, even in emergency situations.