Downs Security Solutions has proudly served the Atlanta, Georgia area since 1900. We are a family-owned and operated business with a deep-seated commitment to providing exceptional locksmith services, security solutions, and peace of mind to our valued clients.
Our Expertise
We offer an extensive range of services catering to both commercial and residential clients. Our skilled and certified technicians are equipped to handle a diverse range of situations, including:
Commercial Services
- Emergency entry and lockout services for offices, commercial buildings, and warehouses
- Access control system installation, repair, and maintenance
- Security assessments and consultations
- Safe and vault services
- Key management solutions
Residential Services
- Emergency lockout and key retrieval services
- Lock repair and replacement
- Smart lock installation and programming
- Security assessment and consultation
- Home entry, safe, and door repair services
High Security Products
We are authorized dealers of high-quality security products from leading manufacturers, including:
- High-security locks and keypads
- Access control systems
- Security cameras and alarm systems
- Safes and vaults
- Master key systems
Our Values
At Downs Security Solutions, our core values are:
- Integrity: We uphold the highest ethical standards and always operate with honesty and transparency.
- Professionalism: We are committed to providing reliable, efficient, and courteous service.
- Customer Focus: Client satisfaction is our top priority. We listen attentively to your needs and strive to exceed your expectations.
- Innovation: We continuously invest in technology and training to stay at the forefront of the industry.
Why Choose Downs Security Solutions?
Our commitment to excellence, unparalleled customer service, and extensive experience make us a leading security provider in the Atlanta area. We are:
- A trusted and reputable company with a long-standing reputation.
- Certified and insured for your peace of mind.
- Available 24/7 for emergency services.
- Dedicated to providing personalized solutions tailored to your unique needs.
Contact us today to discuss your security needs and discover how Downs Security Solutions can help you achieve complete peace of mind.
Excellence in Locksmith Services
The reviews for Downs Safe & Lock are overwhelmingly positive, with all but one reviewer giving the company a perfect 5-star rating. The reviewers praise the company's expertise, professionalism, and excellent customer service.
Professionalism
The reviewers commend the company's staff for being knowledgeable, friendly, and prompt. David is specifically mentioned for his amazing customer service, while Scotty and Layson Harwell are praised for their exceptional locksmith skills. The company's dispatch team, including Jessica, is also appreciated for their efficient service.
Expertise
The reviewers highlight the company's expertise in dealing with difficult locksmith issues, including tubular keys, smart locks, and access control systems. The staff is knowledgeable in their field and provides excellent advice and options to resolve problems.
Customer Service
The reviewers rave about the company's commitment to customer satisfaction. They appreciate the team's attention to detail, their ability to explain complex issues in a clear and concise manner, and their guarantee of all work.
One Negative Review
However, one reviewer, Kevin Park, left a negative review. He was dissatisfied with the company's handling of an access control system installed at his business, which broke after only a year and a half and required new parts. When he had another problem with the system, the company told him they no longer worked with access control systems and couldn't help him.
