Expert Locksmithing Services for Your Home, Business, and Car
Expert Security Solutions for Home, Business, and Automotive Needs
Advantage Locksmith Portland has been providing reliable and professional locksmith services in the Portland area for over a decade. With a team of certified and experienced locksmiths, we are your trusted partner in all your security and key-related concerns.
Residential Security Solutions
We understand the importance of a secure home. Our comprehensive residential services include:
- Home Lockout Service: Fast and efficient service to get you back into your home when you're locked out.
- Lock Repair & Installation: Repairing damaged locks, installing new high-security locks, and advising on security upgrades.
- Keyless Entry Systems: Expert installation and programming of keyless entry systems for convenient and secure access.
Commercial Security Solutions
Working with businesses to enhance their security is our priority. We offer:
- Business Security Assessments: Comprehensive evaluations of your security needs to identify vulnerabilities.
- Access Control Systems: Implementing advanced access control systems to limit access and improve security.
- High-Security Lock Installation: Installing robust locks that deter unauthorized entry and protect your business.
Automotive Security Solutions
Our skilled technicians can handle all your automotive locksmith needs, including:
- Car Lockout Service: Quick and reliable unlocking of your vehicle when you're locked out.
- Ignition Repair & Replacement: Fixing faulty ignition switches and replacing damaged ones.
- Keyless Entry Systems: Programming and repairing keyless entry systems for your car.
Why Choose Advantage Locksmith Portland?
- Licensed & Insured: We are fully licensed and insured for your peace of mind.
- Certified Technicians: Our technicians are highly trained and certified by industry standards.
- Prompt Service: We respond quickly to your calls, both during business hours and after hours.
- Custom Solutions: We tailor our services to meet your unique security needs.
- Competitive Pricing: We offer competitive rates for all our services.
Count on Advantage Locksmith Portland for all your security and key-related needs. Contact us today for a free consultation!
Customer Service Issues
Some customers had negative experiences with the company's customer service, citing unreturned calls, lack of communication, and misunderstandings. Shelby Carlesimo was particularly frustrated with the three times she contacted the company and never received a call back, only to be asked for her information again on the third try. Karen Peterson also had a poor experience, with multiple calls and texts resulting in no resolution and a lack of clear communication.
Miscommunication and Delays
Miscommunication and delays were also common complaints. Brandon Gebhart had an issue with the company's address being incorrect on Google, and when he called for an estimate, he was asked for his address instead. Macy Weir's experience was plagued by miscommunication, with the company showing up late and coming back late after lunch, despite promising a one-day completion.
Satisfaction with Locksmith Services
On the other hand, many customers were extremely satisfied with the company's locksmith services. Parker Janica, Scott Douglas, Felipe Lopez, Kerry Gillock, Alfred, and Scott Houghtaling all had positive experiences, praising the company's quick response, reasonable prices, and professional service. Many of these customers mentioned specific employees, such as Maddy and Ami, who went above and beyond to provide excellent service.
Pricing and Billing Issues
Some customers had issues with pricing and billing. Mac Chapple requested an itemized bill three times but was ignored, and eventually decided not to return to the company or recommend them.
