G & M Lock and Key is a locally-owned and operated business serving the Tucson, Arizona area since 1989. We are passionate about providing reliable and affordable locksmith services to both residential and commercial customers.
Our Mission
Our mission is to be your trusted partner in safeguarding your safety and security through comprehensive and efficient locksmith services. We are committed to:
- Providing prompt and reliable response times
- Offering a wide range of services to address all your lock and security needs
- Delivering exceptional customer service with honesty and integrity
- Using only the highest quality materials and equipment
Our Expertise
With over 20 years of industry experience, our team of skilled and certified locksmiths can handle any situation, including:
- Emergency Openings and Lockouts: Quick and efficient service to get you back into your home or business.
- Deadbolt Installation and Repair: Installation of high-quality deadbolts and repair of malfunctioning hardware.
- Rekeying Services: Secure your property with updated locks and keys.
- Residential Safe Services: Repair and combination changes for home safes.
- Commercial Hardware Installation: Installation of secure access control systems for businesses.
Why Choose G & M Lock and Key?
- Experienced and Licensed: We are licensed and insured, providing you with peace of mind.
- Responsive and Reliable: We respond quickly to your calls and deliver efficient service.
- Honest and Transparent: We provide upfront pricing and clear communication.
- Customer-Focused: We prioritize your safety and offer exceptional customer service.
Contact Us Today
For fast and reliable locksmith services in the Tucson area, contact G & M Lock and Key today!
Variety of Experiences
The reviewers have had mixed experiences with the locksmith service. Some have been extremely satisfied, while others have had issues with the service.
Satisfied Customers
Several reviewers have praised the service, mentioning that the technicians were professional, informative, and went above and beyond to help them. They appreciated the prompt arrival, efficient work, and fair prices. Some reviewers even praised the locksmiths for being kind and helpful, such as one reviewer who was locked out with no charge assistance.
Disappointed Customers
Unfortunately, not everyone has had a positive experience. One reviewer was unhappy with the service, stating that the technician seemed uninterested and unskilled. Another reviewer was annoyed with the company's hourly rate and felt that they were overcharged.
Pricing and Expectations
Some reviewers have expressed frustration with the pricing structure, particularly the hourly rate and additional service fees. Others have appreciated the transparency of the pricing and have felt that the value was good for the service provided.
Key Takeaways
Before using this locksmith service, it's essential to ask for detailed information upfront, including a time estimate, and to be aware of the pricing structure. It's also crucial to be clear about the services needed and to verify that the technician is qualified to perform the work.
