Protecting Your Assets, Enhancing Your Security
Expert Solutions for Secure and Functional Commercial Doors and Hardware
Carl's Lock and Key serves as Tampa Bay's trusted provider of comprehensive architectural hardware solutions for businesses. We have a team of experienced technicians who specialize in upholding the safety and functionality of your commercial property. For over years, we have partnered with facility directors, general contractors, project managers, and maintenance lead technicians to provide tailored solutions that enhance security and optimize performance.
Our Expertise
Our diverse expertise encompasses:
- Architectural Hardware Installation & Repair: We expertly install and repair a wide range of architectural hardware, including door closer, coordinators, panic hardware, fire-rated exit devices, and much more. We are well-versed in both mechanical and electrified hardware, ensuring seamless integration with your access control systems.
- Door & Frame Installation & Repair: We offer comprehensive solutions for any door and frame needs. Our technicians perform field surveys and inspections to determine the unique needs of your building and provide preventative maintenance recommendations.
- Commercial Locksmith Services: We understand the importance of high-security solutions for businesses. Our restricted keyways and high-security locks guarantee the safety of your assets. We also offer master key systems, key rekeying services, and bump & pick-proof hardware to protect your property.
Our Commitment
At Carl's Lock and Key, we prioritize:
- Client-Focused Approach: We take the time to understand your specific needs and provide tailored solutions.
- Quality & Expertise: Our technicians are highly skilled and experienced, ensuring premium workmanship.
- Timely Service: We respond promptly and efficiently to your needs.
- Competitive Pricing: We offer competitive rates and transparent billing.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Carl's Lock and Key. While some customers praised the company's fast and professional service, others reported unfriendly and unprofessional behavior from the staff.
Positive Aspects
- Fast and professional service
- Friendly and welcoming staff
- High-quality key duplication
- Good value for the price
- Knowledgeable staff
Negative Aspects
- Unfriendly and unprofessional behavior from some staff members
- Poor customer service
- Overcharging for services
- Unreliable locks and warranties
- Threats and intimidation from the owner
Specific Incidents
- One customer reported being threatened by the owner, Casey, after posting a negative review.
- Another customer reported being charged twice for the same service, with the owner claiming it was company policy.
- A customer reported a bad experience with Casey, claiming he was in a hurry and made a right turn off of Fowler almost running them over on their bike while they were on the sidewalk.
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